Question 53: Mental-health support is a valuable __________ when employees handle stressful calls all day. A....

Question 12: Even though John had excellent academic qualifications, he failed the interview, which surprised everyone, considering how hard he had prepared.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Question 13: As soon as the staff meeting was over, I called the new applicant, and we arranged an interview, where we discussed his experience and long-term goals.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Question 14: The team worked hard, but they didn’t meet production targets because the schedule was too inflexible and the workload was much heavier than expected.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Question 15: I was about to go on a business trip when my manager called, so I had to wait, which made me leave much later than planned.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Question 11: She started a new position last week, and she’s been very busy, but she enjoys the responsibility and is learning a lot.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________